24/7 Emergency Shelter Program

Programs & Services

A safe place to land

The Shelter Program provides short-term emergency shelter, 3 daily meals plus snacks to refugees. The program has 76 beds divided between 38 dwelling rooms including 20 rooms at a local offsite location. Shelter is provided to newly arrived separated youth, single men, women and families seeking asylum in Canada.

Sojourn House takes pride and pleasure in serving refugees who come to our door seeking protection. Since its inception, Sojourn House has been a conduit for asylum seekers from all over the world. To many refugee claimants, Sojourn House is a place where they can spend their first night without fear — a place where they can finally rest without the fear of violence.

The dining area where shelter residents share daily meals

Who this program serves

Newly arrived separated youth, single men, women and families seeking asylum in Canada

How to access

Phone intake recommended — in-person inquiries possible. Waiting list by priority need.

Contact

416-864-0515ext. 221 or 222 — front line staff

Capacity

76 beds · 38 dwelling rooms · 3 meals + snacks daily · 24-hour support

Services provided

  • Information-based counselling in the settlement process
  • Support with all phases of the refugee determination process and landing processes
  • Assistance in securing housing
  • Referral to ESL courses, medical services and community supports
  • Case coordination with legal services
  • 24-hour supportive counselling available
  • Follow-up support after the client leaves the shelter
  • Identification of clients with trauma and higher needs for referral to Transitional Housing

Accessing the shelterClients are referred to us by multiple community agencies. It is possible for individuals to make inquiries in person; however, it is recommended that you call first at 416-864-0515 ext. 221 or 222 to reduce your waiting time. Front line staff assess the information you provide and enter your name into a waiting list — you will be contacted on a priority basis as soon as a bed becomes available. Sojourn House reserves the right to determine intake based on priority need.

Related programs

Emergency Family Shelter

78 private rooms for refugee families, accessed through City of Toronto Central Intake.

Learn more

Transitional Housing

Two-year subsidized supportive housing for residents who need longer-term support.

Learn more

Food Service

Three nutritious meals plus an evening snack every day for all residents.

Learn more

Seeking shelter tonight?

Call our front line staff — we will assess your situation and support you as quickly as we can.